Terms of Service
Last updated: 4/1/2025
1. Agreement to Terms
By accessing or using the services provided by Meerut Kidney Hospital ("Hospital," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.
2. Services
Meerut Kidney Hospital provides medical services including but not limited to:
- Nephrology consultation and treatment
- Dialysis services
- Kidney transplant services
- Laboratory and diagnostic services
- Emergency medical care
- Preventive care and wellness services
3. Appointments and Scheduling
3.1. Patients must schedule appointments in advance unless seeking emergency care.
3.2. We require 24-hour notice for appointment cancellations. Failure to provide notice may result in a cancellation fee.
3.3. Arriving 15 minutes before your scheduled appointment time is recommended for registration and preliminary procedures.
4. Payment Terms
4.1. Payment is required at the time of service unless other arrangements have been made.
4.2. We accept various payment methods including cash, credit cards, and approved insurance plans.
4.3. Patients are responsible for understanding their insurance coverage and any out-of-pocket expenses.
4.4. Outstanding balances must be paid within 30 days unless a payment plan has been arranged.
5. Patient Responsibilities
- Provide accurate and complete medical history
- Follow treatment plans and medical advice
- Respect hospital staff and other patients
- Comply with hospital policies and procedures
- Make timely payments for services rendered
- Inform us of any changes in contact or insurance information
6. Hospital Rights
6.1. We reserve the right to refuse service to anyone for legitimate reasons.
6.2. We may modify or discontinue services without prior notice.
6.3. We may update these terms of service at any time.
7. Emergency Services
In case of medical emergencies, the hospital will provide necessary immediate care regardless of the patient's ability to pay, in accordance with applicable laws.
8. Liability Limitations
While we strive to provide the highest quality of care, we cannot guarantee specific outcomes. Our liability is limited to the extent permitted by applicable laws.
9. Governing Law
These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Meerut, Uttar Pradesh.
10. Contact Information
For questions about these Terms of Service, please contact us at:
Meerut Kidney Hospital
LIC Road, Prabhat Nagar
Meerut, Uttar Pradesh, 250001
Phone: +91 7500291291
Email: meerutkidneyhospital@gmail.com